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Fibre networks for hotels and hospitality

Hotel Wi-Fi, room by room

A fibre and an access point in every room: the guest at the end of the corridor gets the same connection as the one next to reception, even in the evening, when everyone connects at once.

Speed
Scale model of a building: four fibres leave a single point, one per room, and every room is lit the same

Every room has its own bandwidth

Fibre reaches every room with its own access point: bandwidth is not shared among guests, not even when the hotel is full.

  • A room with many devices does not slow down the ones next door
  • The first and last rooms on the corridor run at the same speed
  • The signal starts in the room, it does not go through walls
Services
Scale model of a room: a single fibre comes through the wall and brings light to the television, phone, access point and door lock

TV, telephone and systems on the same cable

Internet, in-room TV, telephone and building systems run on the same fibre: one installation instead of four.

  • Each service travels separately from the others
  • Fewer cables and devices, fewer chances of failure
  • The whole installation is managed from a single point
Distance
Scale model of a group of buildings: from the main building one fibre reaches the furthest building, while a copper cable stops almost at once

Separate buildings too

Copper stops at 90 metres, fibre reaches 950: from the main building a single cable reaches the property's other buildings.

  • No racks or switches to power along the route
  • The same cable powers the access point
  • With new technology the devices change, the fibre stays
On the same network, AURA. The in-room concierge that answers guests in their own language, at any hour. Discover AURA ↗

Hotel Wi-Fi problems start in the evening

During the day the rooms are almost empty and the Wi-Fi seems to work. In the evening guests come back, each with a phone, a laptop and often a connected TV, and they all connect at the same moment.

If the rooms depend on a few shared devices, the bandwidth of each device is split among all the rooms it serves. Guests near the antenna get by, those at the end of the corridor or on the wrong floor do not. For guests, Wi-Fi is part of the room, and if it does not work they see it as a fault of the room.

A fibre and an access point for every room

We bring a dedicated fibre to every room and connect a Wi-Fi access point of its own. The room does not share bandwidth with the others: what happens in the room next door does not slow it down, and the first and last rooms on the corridor run at the same speed.

The same fibre can also carry the in-room TV, the telephone and building systems, each separate from the others. Instead of four installations, with their own cables and devices to maintain, the hotel has one, managed from a single point.

How the network works in detail, from distance to power, is explained on the page about fibre Wi-Fi.

Work done with the hotel open

There is no need to stop the business. The fibre is a thin transparent strand: it is fixed to the wall or laid in existing conduits, with no trunking, no chases to cut and no walls to close up. There is no dust and no demolition, so the rest of the hotel keeps working.

  • Installation is organised around the hours the property has available
  • The partner crews we coordinate work out of hours too
  • The schedule is worked out step by step, after the site survey

The details of the installation are on the page installation without building work.

From rooms to common areas

Lobby, breakfast rooms, restaurant and terraces are rooms like any other: each one gets its own fibre and access point. All the access points form a single network managed by the central device, which hands the connection from one to the next as the guest moves.

A guest leaving the room on a video call reaches the lobby without having to reconnect. We measure this handover room by room during the final testing.

Hotels in historic and listed buildings

Many hotels are in buildings where you cannot cut into a wall or add trunking. A fibre network suits these cases well: the cable is almost invisible, follows corners and skirting boards, and uses existing routes wherever there are any.

For a property spread over several buildings, such as an annexe or a separate wing, distance is no problem: fibre reaches 950 metres with a single cable, against 90 metres for copper.

On the same network, AURA

AURA is Auralink's in-room concierge: a small device on the bedside table that answers guests by voice, in their language and at any hour, and passes the requests that need staff to the team.

Network and concierge are two separate services: you can have AURA without redoing the Wi-Fi, and the fibre network does not require AURA. How it works is explained on the page how AURA works.

Questions

What hoteliers
ask us most

  1. There is no need to stop the business: surface installation makes no dust and needs no demolition. We organise the work around the hours the property has available, out of hours too.

  2. That is exactly what it is designed for: every room has its own fibre and access point, so bandwidth is not shared among rooms. During the final testing we measure signal and speed in every room and compare them with the measurements taken at the site survey.

  3. Surface installation is quick: no chases, no walls to close up, no drying times. The exact schedule depends on how the property is made, and we work it out step by step after the site survey.

    The steps of the work →
Contact

Let's start
with a site survey.

We come to the hotel, measure signal and speed room by room and leave you the results.